False Color 3 FAQ

General questions

What exactly is False Color Plugin?

False Color Plugin is a piece of software allowing you to see the False Color overlay known from various cameras and field monitors right in your NLE or color grading software. The output of the plugin is based on the luminosity (brightness) of the input image. You can split the luminosity into ranges (0% – 100%) and each range can be represented by a custom color. This allows you to easily and consistently get a feel where the specific objects in the frame lie (brightness wise).

Where can I use False Color Plugin?

All the False Color products are available for both Mac & Windows. Below is a list of supported platforms:

  • OpenFX – DaVinci Resolve, NuKe, SCRATCH, Sony Vegas
  • Adobe CC – Premiere Pro, After Effects

Does the plugin support ACES color science?

Simple answer: no. But there is a workaround which enables you to use the plugin in ACES color science.

Does Remote False Color app support DeckLink and UltraStudio devices?

Current version doesn’t support BlackMagic devices, but the support is coming soon!

False Color Plugin crashes BlackMagic Fusion. How to fix it?

All you need to do is to add the False Color Plugin to the blacklist.

While there is no GUI to do this, it *is* possible to blacklist OFX plugins such that Fusion won’t load them. You need to create a text file in your Fusion Profile: directory called “FusionOFX.blacklist”, and put the full path to OFX plugin bundles that you wish to disable, one per line. Make sure you get it exact – it’s case sensitive.

If the file doesn’t already exists, please create one:
~/Library/Application Support/Blackmagic Design/Fusion/Profiles/Default/FusionOFX.blacklist“,
with 2 lines:

/Library/OFX/Plugins/FalseColorPluginGPU.ofx.bundle
/Library/OFX/Plugins/FalseColorPluginCPU.ofx.bundle

And this will prevent it loading that particular plugin bundles.

Licensing

How many times can I activate the license?

The license has an activation limit of 3. But the activation is linked with a specific hardware, which means that on one specific computer you can activate the product as many times as you want. This also means that you can use the product on 3 different computers.

I lost my license key. What to do?

You can retrieve the license(s) here.

My workstation is not connected to the internet. How to activate the product?

In case your machine is not connected to the internet or you are having issues with online activations (slow internet or server issues) you can proceed with an offline activation described here.

Purchase

What are the payment options?

You can pay using PayPal or by Credit Card. Supported cards:

  • MasterCard
  • VISA
  • Maestro
  • AMEX
  • DISCOVER

Can I get a refund?

In general the answer is no. However in some specific cases we can consider offering you a refund (software issues, incompatibility, etc).

I made a mistake in my order. What to do?

Mistakes happen. Please contact us to resolve the problem.

Do you offer volume licensing?

Volume licensing options exists but the pricing vary. Please contact us and provide more details.

Can I receive VAT invoice?

YES. Please provide the VAT code during checkout and the invoice will be sent to you automatically.